Legal

Terms of Service

Last updated: May 11, 2026

These Terms of Service govern your access to and use of FollowEngine. By using the service, you agree to these terms.

Use of the service

You may use FollowEngine only for lawful business purposes and in compliance with applicable laws, third-party platform rules, and these terms.

You are responsible for the accuracy of information you submit and for activity that occurs through your account.

Accounts and security

You must provide accurate account information and keep your login credentials secure.

Notify us promptly at [email protected] if you suspect unauthorized account access or misuse.

Credits, billing, and availability

FollowEngine may charge credits or fees for monitoring, analysis, and related features. Pricing, packages, and feature availability may change over time.

We aim to keep the service reliable, but monitoring results, third-party data availability, and AI-generated analysis may be incomplete, delayed, or unavailable.

Acceptable use

You may not abuse, disrupt, reverse engineer, overload, resell, or use the service to violate privacy, intellectual property, security, or platform rules.

We may suspend or restrict access when needed to protect users, the service, or third parties.

Disclaimers and liability

FollowEngine provides monitoring and analysis tools for informational purposes. You remain responsible for business decisions made from the information provided.

To the extent permitted by law, the service is provided as is and our liability is limited to the amounts you paid for the service giving rise to the claim.