Privacy Policy

We collect account information such as your name, email address, authentication provider, and billing-related details needed to operate your account.

We also process the websites, keywords, competitors, advertising references, and monitoring preferences you submit so FollowEngine can generate alerts and analysis.

We use information to provide the service, run monitoring jobs, deliver dashboard insights, process payments, secure the platform, and respond to support requests.

We may use aggregated or de-identified usage data to improve reliability, product quality, and feature performance.

We do not sell your personal information. We share information only with service providers that help us operate FollowEngine, such as hosting, authentication, analytics, payment, and infrastructure providers.

We may disclose information when required by law, to protect rights and safety, or to prevent abuse of the service.

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no online service can guarantee absolute security.

You may update account information, adjust monitoring settings, or request help with access, correction, export, or deletion by contacting [email protected].

Some information may need to be retained where required for security, legal, accounting, or operational reasons.